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Director of Nursing

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Are you looking to work as a Director of Nursing in one of London’s best private hospitals?

If so, this could be the perfect opportunity for you.

A new position has just been released for an experienced Director of Nursing to work in one of the leading Private Hospitals in the UK. This is an exciting opportunity to lead their advanced teams.

Our clients Private Hospital is a member of the trade association for independent hospitals, IHPN (Independent Healthcare Providers Network). The hospital opened in 1980 and has been expanding ever since.  They pride themselves on the high standards of nursing care and friendly atmosphere, and continuously invest in medical technology, staff, training, and facilities. They now work with over 200 of the UK’s best nurses and consultants.

The hospital’s aim has always been to provide first-class independent healthcare for the local community in a safe, comfortable, and welcoming environment; one in which we would be happy to treat our own families.

Requirements:

  • Registered General Nurse
  • ENB 998 - teaching & assessing in clinical practice or equivalent 
  • Certificate/Diploma in Management
  • Evidence of Continuous Professional Development 
  • Current and extensive experience working in a healthcare organisation 
  • Minimum of five years at senior nurse level 
  • Suitable management and leadership experience to meet the requirements of the post 
  • Budget and financial management   
  • Able to translate strategy and vision into a workable plan and then implement plan 
  • Leading on meeting regulatory standards

Duties:

  • The Director of Nursing must consistently see patient safety and staff safety as the highest possible priority.
  • Provides highly visible professional leadership and direction to the nursing and allied health professional (AHP) workforce, ensuring that they are clear about the clinical objectives and high standards of service delivery.
  • Leads and inspires HODs/team managers to mobilise their teams, promoting a patient centric and safety culture.
  • Focus on meeting or exceeding budgetary and agreed performance targets.
  • Be a role model for excellent customer service and coach others in appropriate customer care standards.  
  • Responsible for overseeing clinical risk assessments within each clinical department to ensure all risks are identified, understood, and managed. Actively promotes the updating and review of the risk registers.
  • To actively participate in maintaining own professional development, identifying own educational and clinical training needs with Hospital Director.
  • Ensure the security and confidentiality of patient information is maintained at all times.

Benefits:

  • Excellent Salary package
  • Training and courses
  • Generous annual leave
  • Local discounts package
     

Midwife

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Do you want to work within one of the largest NHS hospitals in the south of England?

If so, this could be the perfect opportunity for you.

A new position has just been released for an experienced Registered Nurse to join one of the leading Private Hospitals in the UK. This is an exciting opportunity to be part of their advanced team.

Would you like to work a team that Focuses on the needs of customers, primarily our patients and consultants? Identifies and prioritises the customer’s needs. Understands situations from the customer's perspective, and provides solutions, which fit the customer's needs. Focuses on customer service and care and takes a proactive approach to their needs and ownership of their issues.

The hospital aims to plan the specialist service for both inpatients and outpatients. Promoting and maintaining high professional standard of nursing; meeting the needs of patients in all aspects. To take the lead across specialist services in agreement with Executive Directors and Directors of Clinical services on initiatives to develop and modernise effective patient centred pathways from diagnosis to discharge. 


Requirements:

  • Registered Midwife on the NMC register
  • Diploma/BSc in Midwifery Studies
  • Demonstrates excellent written and presentation skills
  • Ability to work on own initiative and prioritise workload effectively
  • Exercises professional and personal accountability
  • Maintains confidentiality and data protection needs

Duties:

  • May take charge of a shift in the ward area for the shift duration
  • To participate in the planning of off duty rotas
  • To participate in the planning of the service within the post holder’s current work area.
  • To make effective and efficient use of given resources.
  • To be responsible for the use of all Trust equipment
  • To comply with all Trust policies and procedures.

Benefits:

  • Staff Pension Scheme
  • Multiple training courses offered
  • Opportunities to learn new skills
  • Cycle to work scheme
  • Travel discounts and loans

 

Staff Nurse - COVID 19 Temporary Staffing

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Are you looking to take your career to the career to the next level?

If so, our client is looking for temporary staffing to join their NHS Trust. They are looking for Hard working, enthusiastic, determined nurse to give the best care for their patients. 

Our client is based in Cambridge and as the largest and leading specialist cardiothoracic hospital in the UK. 

Requirements 

Registered with the NMC 
Eligible to work in the UK 
In a position to apply for an enhanced DBS check immediately 

We are looking to recruit Registered Nurses with experience who would like to help us with the COVID-19 extra demands. We are especially looking for those who are need flexible hours to work in our friendly world renowned hospital. We have roles available for anyone who meets the criteria and can be flexible to join us on a zero hours contract to work in a range of different ward areas.

As this role is hospital based and is in response to the current COVID-19 situation please ensure that you have read the current Government guidelines relating to ‘Information for shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19’ and ‘Guidance on social distancing’ to ensure you are comfortable and willing to work, if you successfully apply for a role in the Trust.

Thank you for reading this advert for Registered Nurses who would like to apply to help us with the COVID-19 extra demands. Thank you for offering your support in these unprecedented times.
 

ICU Locum Nurse

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Are you looking to assist one of the top ICU departments in the UK at this unexpected time?

Our client in London is looking for ICU nurses to join their continuously adapting ICU department. You will be working in a multi-disciplinary team dedicated to providing the highest standard of care. This team has always been one of the best in the area and has been consistently providing some of the best care in the area for years.

Our client is one of the fastest adapting hospitals in the area and are continuously providing the best care to the capital. Working alongside the team, you will gain many additional skills and will be working within a close-knit team. Since opening, the hospital usually sees to 2,100 patients each year however with the unexpected situation that we are currently in. This number will be much higher this year.

It’s an exciting time to join this hospital as they are extending their services and building their resources. The trust already has several specialist acute services – and they’re looking to develop high quality new ones. They will continue to work in and with communities to deliver quality care in a local setting. The whole team is ready to face the future with a continued focus on efficiency and improved service delivery.

The hospital is continuously reviewing its plans to keep all staff and patients as safe as possible. Maintaining its staff at the centre of focus has always been a key factor to this hospital and even in the current circumstances, this is not going to change.

Duties and Responsibilities:

  • Assess, plan, implement and evaluate patient care
  • Communicate effectively and maintain confidentiality with patients’ carers and the multi-disciplinary team. Give written and verbal advice/teaching to patients and carers.
  • Provide accurate timely contemporary records of care and treatment in line with NMC.
  • Work within Trust Nursing policies and procedures and professional boundaries undertake all appropriate aspects of Nursing Care required
  • Promote and maintain a safe environment for patients: a. Administer medicines in accordance with Trust policy. Promote a clean environment and the prevention of hospital acquired infections.
  • Respond positively and act promptly to resolve problems/issues for patients/carers, utilising complaints procedures and PALs where appropriate.
  • Assist with the smooth running of the clinical area by carrying out other duties such as unpacking stores, tidying and cleaning up equipment.

Requirements:

  • Broad knowledge and experience of clinical nursing practice within a hospital environment.
  • Interest in the clinical area 
  • Registered Nurse Level 1
  • Current NMC registration / or current Health Professions Council registration for ODPs
  • Minimum 1-year clinical experience in ICU

Benefits:

  • High Rates of Pay
  • Advance Bookings and Chances for Block Bookings
  • Flexible Shift Patterns
  • 24 Hour Service
  • Payroll Assistance
  • Referral Bonus

Palliative Care Nurse - Band 6

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Are you looking to take your career to the next level?

If so, our client is looking for a Staff Nurse to join their hospital. They are looking for a determined, motivated and enthusiastic nurse to join their NHS hospital. 

Our client is based in Birmingham and as a trust they spend £430m of publiv money and is responsible for the care of 530,000 local people from across North-West Birmingham and all the towns within Sandwell. 

Requirements 

  • Experience of working within a community team or acute ward 
  • Experience of caring for patients at the end of life / palliative care needs
  • NMC registered 
  • UK experience 
  • Change management 

Duties 

  • Work closely with healthcare professionals to identify those patients at end of life and support the use of the end of life care plans.
  • Provide advanced practice in holistic assessment, planning, implementation and evaluation of care. This will require autonomous working and the ability to triage and prioritise care.
  • Provide clinical leadership when working with members of the MDT, including HCAs.
  • Forge excellent relationships with other professions within health and social care and the 3rd sector. Refer patients to appropriate teams for ongoing management following episodes of urgent care delivery.
  • To adopt a multidisciplinary approach to care, ensuring that all aspects of the patients needs are met, taking into consideration issues of confidentiality.
  • Ensure documentation and record keeping is accurate and detailed to allow seamless care between teams via the use of SystmOne.
  • Provide education sessions, formal and informal, for health professionals on end of life care related issues.
  • Raise awareness of end of life care planning to all levels of staff within the Trust.
  • Support staff in challenging decision making to ensure best practice.
  • Promote evidence based practice in all aspects of end of life care across acute and community to influence the quality of patient care by leading and empowering staff to cascade best practice and clinical decision making.

Staff benefits 

  • Support with Childcare 
  • Childcare vouchers 
  • Health and Well-being Services
  • Counselling 
  • Support with Travel 
  • Drivers 
  • Cycle to Work
  • Lifeastyle Discounts

Theatre Coordinator

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Do you want to work within one of the most prestigious healthcare organizations in the world?

If so, this could be the perfect opportunity for you.

A new position has just been released for an experienced Senior ODP to join the state-of-the-art hospital. This is a fantastic opportunity to see first-hand the high level of service that is displayed in the hospital’s facilities.

Would you like to work within a team that prides themselves on their work environment and service levels that they provide. Since opening in the late 1800’s, this hospital has been offering a luxury healthcare service to all of its visitors all year round.

Everyone who works within the hospital is committed to delivering exemplary care with professionalism, attention to detail and personalised care. All of the staff are supported to achieve the very highest standards with a strong focus on learning and development, as well as being rewarded with competitive pay and an attractive benefits package, market-leading leave allowance and the support, respect and autonomy to achieve their best.

Duties & Responsibilities:

  • Assist the Theatre Manager in the investigation of complaints and provide written reports, including recommendations on required actions as appropriate.
  • Develop and implement local protocols.
  • Contribute in the planning for any developments involving theatres, including the identification of new equipment requirements.
  • Identify the implications of a change in practice in terms of equipment or consumables to the theatre manager.
  • Ensure regular checks and maintenance of equipment and ensure its safe use, reporting any faults immediately.
  • To maintain high standards of cleanliness in the department.

Requirements:

  • Registered with NMC or HPC
  • Minimum of 6 years post registration experience in the operating theatres.
  • Assistant/ASP, ability to ‘scrub’ for a range of specialities – Orthopaedics, Gynaecology, Colorectal, Urology
  • Knowledge of Contemporary Peri-Operative issues.
  • Evidence of continual professional and personal development.
  • The ability to work independently.
  • Liaise confidently and effectively with other disciplines.
  • Organisational and Problem-solving skills.
  • Ability to work within a team.
  • Evidence of other Peri-operative study Computer literacy

Benefits:

  • Free restaurant quality food whilst on duty
  • Annual leave entitlement of 35 days inclusive of bank holidays increasing with length of service
  • In-house training for all staff
  • Company pension scheme
  • Interest free travel loan
  • Private healthcare
  • Bicycle Loan Scheme
  • Retailer discounts

Mental Health Nurse

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Are you looking for a place that gives patients the prospect of a better quality of life?


We are working with a new client in one of the affluent areas in London (Chelsea) . They are looking for looking for high calibre individuals who can combine patient care excellence, clinical capabilities, and caring approaches to their clinic. 
 
You will be a caring Mental Health Nurse who can combine clinical expertise with a compassionate approach to patient care to join their highly specialised private outpatient and day clinic treating adults, adolescents and children with eating disorders, anxiety & depression at Chelsea.
 
You will also provide outstanding specialist nursing care to their patients who attend the clinic for the day programme and outpatient clinics. You will support adults and young people with eating/mood disorder who will require 1-1 support, physical healthcare monitoring and group therapy. 
 


Requirements 

  • RMN

  • Post registration clinical professional development

  • Professional registration with NMC

  • Experience and ability to function as a specialist practitioner within either adult and child and adolescent services mental health services

  • Experience of working in therapeutic and skills-based groups

  • Able to carry out assessments including risk assessments

  • Further training and experience in eating disorders, child development and evidence-based treatment interventions as recommended by NICE.

 

Duties  

  • Work with an awareness of the NICE and MARSIPAN guidelines for the treatment of eating disorders in children, young people and adults.

  • Work with an awareness of the NICE guidelines for anxiety  and  depression.

  • Follow the requirements of the Mental Health Act and Children Act.

  • Ensure that any legalisation and statutory requirements are complied with and implemented.

  • Assist with the highly specialist assessment, admission and discharge processes.

  • Follow the guidelines for the administration of ECG’S and  taking  of  bloods and ensure that all staff are competent in doing so, working in collaboration with Schoen Clinic London senior nursing team to co-ordinate staff training and competency assessment in this area.

  • Act as a Key Worker for a caseload of day patients attending the adult ED Pathway and establish therapeutic relationships.

  • Assist in the development, co-facilitation and staffing of therapeutic groups.

  • Maintain appropriate, supportive and respectful relationships with carers and family members.

  • Contribute to appropriate multi-disciplinary meetings.

  • Demonstrate awareness of Safeguarding principles in all dealings with patients their families and carers.

  • Take responsibility for the treatment room stock checks and organisation of stocks and medical supplies

  •  

Benefits

  • Competitive salary range

  • Employer matched pension scheme.

  • The opportunity to develop your skills and expertise by working in a specialist environment alongside leading experts.

  • A chance to be at the forefront of best practice with our award-winning approach to quality outcome measurement.

  • Be part of new exciting projects to inspire and challenge you.

Stem Cell Transplantation Nurse

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Do you have experience in Stem Cell Transplantation?

If yes, we have a great opportunity for you! 

As a Staff Nurse in Stem Cell Transplant you will work in a clinical and service development capacity to ensure the service to patients is planned, delivered and evaluated in line with current evidence.

Our client is one of the UK’s largest independently owned non-profit hospitals, and they have been providing exceptional care since 1932. They have 8 premises, where they perform highly complex procedures as well as routine surgery & medicine.   

Their stem cell transplant unit comprises 12 beds, and they treat acute leukaemia, lymphomas and other malignant haematology. They are the first private independent hospital to gain JACIE accreditation and they are also the preferred provider as a stem cell harvesting centre for the Anthony Nolan and other Registries. 

Duties and Responsibilities

  • Responsible for the delivery of high standards of care and service to the patients, and to work within a team to provide assessment and evaluation of care.

  • Ensure that drug administration and control is in accordance with legislative requirements and the clinic regulations.

  • Participate in the Cancer Centre triage bleep holder scheme.

  • Develop and participate in research-based practice, quality assurance and clinical and local audits.

  • Act as a role model, with a willingness to be a mentor to junior nurses.

  • Encourage good working relationships within the multidisciplinary team, and deputising for Sister / Charge Nurses in their absence.

  • Must be a chemotherapy giver.

  • Must be passionate about haematology and stem cell transplant.

Requirements

  • Registered Nurse with valid NMC pin.

  • Post registration experience within an Oncology/Haematology Unit, with experience in Stem Cell Transplantation.

  • Knowledge and ability to administer intravenous cytotoxic drugs, and experience in the management of Central Venous Catheters.

  • To have an up to date knowledge of current chemotherapy protocols and drugs, as well as transplant related treatments, and the haematological Accreditation Standards.

  • Highly motivated individual who possesses strong communication, interpersonal, and organisational skills. 

Benefits

  • Generous contributory pension scheme (Standard Life) up to 10% employee and 10% employee

  • Life insurance

  • Private medical cover

  • Benefit platform

  • Good value restaurant and café

  • Cycle to work scheme

  • Season ticket loan

  • Employee discounts

  • Gym membership discounts

  • Annual leave

  • Recognising You

  • Eyesight tests

  • Private GP

  • Employee Assistance Programme

  • Career Development

Clinical Services Manger - Imaging

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Ready to take your career to the next level?

Our client in Harrow are looking for an experienced and committed Imaging Manager to join as Clinical Services Manager overseeing the Diagnostic Imaging department. 

They require a highly determined and competent Senior Radiographer/ Imaging Manager who puts patient care at the core of everything they do. As a Clinical Services Manager you will be responsible for overseeing service delivery for your department with a excellent degree of professionalism assuring utilisation and influence of all resources and providing a high quality, responsive and patient focused Imaging service.

Our client is he UK’s largest provider of independent healthcare with a network of hospitals across the country. Their aim is to employ the best nursing, theatre and allied healthcare professionals in addition to outstanding non-clinical and support staff who underpin everything they do. 

Duties and Responsibilities 

  • Lead the team to deliver care that helps improve the health of the individual and wider community. Lead the team in demonstrating compassion through effective relationships based on empathy, respect and dignity. 

  • Develop own competence to deliver effective care and treatments through improving clinical/technical knowledge / skill, and expertise. 

  • Communicate appropriately with others involved in the care of the patient. 

  • Act as an advocate for safeguarding patients; demonstrate courage to speak up when there are concerns about care. 

  • Demonstrate commitment to improving care and the patient experience. 

  • To ensure that high quality, responsive Diagnostic Imaging services are delivered to meet the needs of all customers and the business. 

  • To develop and maintain professional relationships with Radiologists ensuring clinical expertise matches the specialties of the Hospital and referring clinician needs. Ensure sessional use is maximised. 

  • Identify and recruit Radiologists in conjunction with the Senior Management Team (SMT) taking opportunities to widen the clinical expertise available in the departments. 

  • To formally meet (minimum annual) with Radiologists to discuss department development, clinical and operational issues. 

  • To build and maintain excellent multi-disciplinary consultant relations ensuring service delivery meets clinical requirements and maximises revenue generation. 

  • Oversee the day-to-day operational supervision of Diagnostic Imaging services. 

  • Ensure department policies and procedures are established and maintained. 

  • To be responsible for effective and regulatory / statutory compliant Radiation Safety Management in the departments within scope of management. 

  • To implement, maintain and oversee a comprehensive Clinical Governance programme including the setting and maintenance of clinical standards and implementation of clinical audit. 

  • To contribute to the company wide imaging services by communicating with colleagues and attendance (or delegation of attendance) at relevant meetings. 

  • To undertake any other duties requested by the Director of Clinical Services

Requirements

  • Extensive experience working in an acute hospital setting in a Senior Radiographer post or equivalent. 

  • Previous experience within a Clinical Lead role. 

  • Experience of customer care, including interacting with challenging customers and situations.

  • Degree or Diploma in Diagnostic Radiography. 

  • Healthcare Professional Council (HCPC) registration Management / supervisory experience within a multimodality imaging department. 

  • IT familiarity with Microsoft Word, Excel and PowerPoint Ability to analyse, interpret and make recommendations on data specific to the hospital in order to identify business development opportunities, change current practice, monitor and influence performance. Knowledge of the healthcare service sector and the systems and processes used. 

  • Strategic awareness with an ability to understand the commercial perspective of healthcare delivery. 

  • Recruitment and selection skills. Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence. 

  • Proficient in the use of a PC, including the use of software and systems.

  • Extensive experience working in an acute hospital setting in a Senior Radiographer post or equivalent. 

  • Previous experience within a Clinical Lead role. 

  • Experience of customer care, including interacting with challenging customers and situations

Benefits

  • Healthcare Scheme

  • Staff Pension Scheme

  • 25 days holiday per annum (rising with service)

  • Free Onsite Parking

  • Discounted Perks

Outpatients Manager

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Are you looking to become an Outpatients manager at a top private hospital?

If so, this is the perfect opportunity for you!
Our client in Northwood is looking for an experienced, ambitious and inspiring Outpatients Manager to join their dynamic Senior Management Team.  They are a close knit team and you will find a real family atmosphere where they work together and support one another to grow and develop. The role on offer is a full-time post and there is a flexible shift pattern in place. Working closely with the Director of Clinical Services you will help to maintain the service they pride themselves on.

They are a mid-sized and busy hospital that prides itself on the level of superb quality patient care it provides. The Hospital has 42 beds, three theatres including a Minor Procedures Room.

The hospital in Northwood, Greater London is located on the grounds of Mount Vernon Hospital close to Rickmansworth, with easily accessible transport links as well as offering free onsite parking – the Hospital is a truly welcoming place to work.

Duties and Responsibilities

  • To strategically plan the clinical services, responsible for day to day organisation and management of clinical departments. Providing clear direction and leadership to all clinical staff, whilst supporting the initiatives of the hospital.

  • Taking responsibility to lead the department under the direction of the Director of Clinical Services.

  • Responsible for the deployment, supervision and teaching of staff within the clinical area supporting the hospital management team in providing clinical leadership.

  • The role is responsible for development, motivation and performance of all clinical staff, ensuring the achievement of CQC Standards as required for nursing services in an acute care hospital accepting planned and emergency surgical and medical admissions.

Requirements

  • Extensive experience working in an acute hospital setting in a Senior Registered Nurse post or equivalent.

  • Previous experience within a Clinical Lead role within Outpatients.

  • Experience of customer care, including interacting with challenging customers and situations

  • Evidence of relevant professional development, both clinically, managerially, preferably evidenced by certification RN with valid NMC Registration.

  • Registered Nurse Level 1 / Diploma / BSc in Nursing Studies

Benefits 

  • Healthcare Scheme

  • Staff Pension Scheme

  • 25 days holiday per annum (rising with service)

  • Free Onsite Parking

  • Discounted Perks

Staff Nurse - AMU

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Are you a nurse looking for a new challenge and environment?

An exciting role has been for nurses who would like to act as an individual practitioner and be responsible for the delivery of evidence-based care to patients. This post will allow to work as part of a team of nurses, health care assistants and care assistants and be responsible for the assessing, planning, implementing and evaluating of nursing care.

You will be working in an NHS Foundation Trust that provides services for approximately 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire. This hospital aims to provide the highest quality of care for patients based on its core values which consist of Committed to Excellence, Working Together and Facing the Future. Their services provided in this Hospital include general, specialist heart attack, Vascular stroke, spinal Cystic, Fibrosis.

Duties

  • To be responsible for the assessment, planning, implementation and evaluation of patient care with minimal supervision.

  •  To implement and be responsible for maintaining high standards of patient care.

  • To carry out all administrative and nursing duties as delegated by the team leader and senior sister.

  • To organise and deploy staff according to their competence to meet patients’ needs.

  • To demonstrate a sound knowledge of infection control standards and promote these within the ward environment

  •  To refer to other disciplines utilising the Trusts electronic systems i.e. “Patient Centre” and “real time”.

  • To assist in promotion of health.

  • To act in accordance with policies and nursing procedures as per Trust policy.

  • To co-ordinate the team/ward in absence of the team leader or senior sister.

  • To ensure confidentiality of patient records and high standards of nursing documentation.

  • To be aware of the complaints procedure and be able to apply it as needed.

  • To escalate as appropriate any untoward incidents, complaints and ward/staff issues.

  • To participate in ongoing clinical supervision.

  • To maintain own personal portfolio/profile and to take responsibility for annual updates on current legislative/hospital issues.

  • To ensure all training undertaken is evaluated to determine its effectiveness in practice and to ensure all objectives have been met.

  • To assist in teaching programmes for student nurses/new staff and newly qualified nurses and contribute towards a positive learning environment.

  • To promote good working relationships and to support the ward manager to achieve high morale within the team.

  • To assist in the auditing of patient care and service delivery.

  • To use all resources efficiently and effectively maintaining an awareness of budgetary implications.

Requirements 

  • Registered General Nurse
  • Current (or pending) NMC Registration
  • Self-motivated and uses own initiative
  • Able to work as an effective team member
  • Awareness of current professional nursing issues
  • Own professional development.
  • Ability to manage change within the working environment.
  • Effective communication skills (written and verbal)

If you are up for the challenge and would like to discuss it further, please contact me today.

0203 002 6305

 

Senior Medical Secretary

Are you looking for the next step in your career?

If so, our client is recruiting again. They are looking for a highly skilled Senior Medical Secretary to join their state of the art hospital. 

Our client is a Orthopaedic and Spinal Hospital London, we’re looking for a high calibre individual who can combine exceptional secretarial skills, with a professional manner and collaborative approach to provide senior secretarial support to one of our Heads of Department. 

Requirements 

  • Strong understanding and respect for confidentiality
  • Demonstrable experience of working in a team-orientated office environment
  • Excellent typing skills
  • Excellent communication and interpersonal skills (written & verbal)
  • The ability to communicate effectively across all client groups/stakeholders
  • Ability to work effectively in a very pressured / time-sensitive environment
  • Highly proficient in Microsoft Office (Outlook, PowerPoint, Excel & Word) and other IT systems
  • Self-motivated with the demonstrable ability to prioritize and schedule work independently
  • Highly organized and detail orientated
  • Flexible in terms of working times and responsibilities e.g. out of hours work may be required with due notice to support Consultant / Patient requirements
  • AMSPAR qualification or equivalent (desirable)
  • Maintain professional conduct at all times, remaining calm and in control
  • Extensive experience in managing a complex and busy practice.
  • Well-presented and professional individual.

Duties

  • Providing secretarial support for a Consultant within a thriving practice.
  • including occasional audio-typing, verifying letters, emails, post, photocopying, scanning
  • Telephone cover/message service
  • Organize and run clinical sessions and manage the Consultants diary
  • Chasing up patient test results
  • Book / amend patient consultations, treatments, procedures and liaise with other departments to ensure a smooth process of admissions including pre and post-operative care
  • Schedule patient appointments, diagnostics, and surgeries, and send appointment reminders and follow-ups via calls or emails
  • Register new patients and ensure that all patient records are kept up to date
  • Respond to all written and verbal queries from patients and relatives, escalating to the consultants if required
  • Communicate with patients, departments and other medical bodies
  • Support Consultants attendance at conferences, lectures, and personal appearances
  • Maintain and file accurate records
  • Perform database and file system management
  • Document and distribute dates of consultants’ leave and medical cover arrangements to relevant areas
  • Process patient billing, chasing non-payments and medical insurance claims
  • Undertake any other reasonable duties as called upon to carry out by the Patient Services Manager with consultants and other secretaries to ensure the smooth running of the Clinic
  • Regularly assessing working practices to identify possible improvements and improve efficiency
  • To provide cover for colleagues under the guidance of the Patient Services Manager
  • Work together with the Consultant and the Sales team to effectively promote and increase referrals   

Staff Benefits

  • Competitive salary range
  • Employer matched pension scheme.
  • The opportunity to develop your skills and expertise by working in a specialist environment alongside leading experts.
  • A chance to be at the forefront of best practice with our award-winning approach to quality outcome measurement.
  • Be part of new exciting projects to inspire and challenge you.

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