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Outpatient Healthcare Assistant

Are you looking to take your career to the next level?

If so, Our client is now recruiting for Outpatient HCA to join a brand new state of the art facility based in Hemel Hempstead 

Our client is curently seeking a full time/part time health care assistants for our out patients department.  A great opportunity to join a growing team

Requirements

  • Working in a health care environment
  • NVQ3 or equivalent
  • Evidence of CPD
  • Ambassador for the brand, who puts the patient first in all they do
  • A good team player
  • Articulate and confident communicator
  • Demonstrates OSDH Values
  • High levels of engagement.
  • Able to work flexibly across 7 days a week when required

Duties

  • Performing general observations e.g. BP, weight, height
  • Performing ECG’s and Spirometry
  • Assisting the nurses and doctors as appropriate
  • General duties e.g. dressings, venepuncture
  • Chaperoning patients to different clinical departments and within consultations as required.
  • Engaging with and supporting patients throughout their visits to outpatient clinics
  • Chaperoning and assisting patients across clinical departments
  • Ensure compliance with all protocols and policies relating to collection, storage and dispatch of pathological specimens including intravenous blood samples, swabs, smears etc. and
  • ensure the cleanliness of any equipment used.
  • Ensure the maintenance of equipment and stock levels relating to patient care.
  • Contribute to a team approach to patient care to promote a seamless service to patients.
  • Promote and demonstrate effective communication practices within nursing services and with all other interfaces

Staff Benefits

  • Pension
  • Eye care vouchers 
  • Discount on high street retailers/Bourne Leisure Holidays/Snow Centre (Hemel Hempstead)/local gym/Hollywood Bowl discount, EAP Service (Health Assured) and staff health membership scheme (with free GP/dental appointments.)  
  • There is also free parking on site

Domestic Service Manager

Are you looking to take your career to the next level?

If so, Our client is now recruting for a Domestic Manager to join their well known organisation. Our client is based in London. 

Our client is looking for a Domestic Manager to join their organistation on a temporary basis and is looking for someone who is motivated, experienced and enthusiastic. 

Requirements

  • BICSC CPSS, NVQ Level 3
  • Advanced/Level Health and Safety Certificate 
  • Management qualification or equivalent demonstrable experience. 
  • Qualification in supervising Health & Safety
  • Good standard of literacy and numeracy 
  • Significant experience in a cleaning team, dealing with waste, smells, bodily excretions and dirt
  • Management experience of a diverse workforce in a service environment 

Duties

  • Ensure a high quality domestic service is delivered in an efficient and effective manner, managing costs at all times.
  • Manage a domestic service budget; identifying and implementing cost saving opportunities, including ensuring that the budget is positively managed and meets forecast expectations.
  • Maintain effective, meaningful, positive, & clear communication with ward managers, matrons and service users.
  • Management lead for infection prevention and control.
  • Manage the controlled issue of cleaning materials, consumables and equipment.
  • Monitor operational activities of third party suppliers of services e.g. pest control, window cleaning, washroom services.
  • Develop relationships with core suppliers to improve and develop service delivery.
  • Manage and develop a programme of cleanliness monitoring and auditing and develop and manage action plans to rectify procedural failures.  
  • Review available data from activity reports, benchmarks etc. to develop and implement service improvements.
  • Develop policies and procedures to improve service delivery and manage the implementation of these.
  • Build and maintain relationships with employees, service users and Trust management. 
  • Use reward and recognition tools.
  • Contribute to the continual improvement of the domestic service.
  • Achieve high (upper percentile) scores related to cleanliness in all patient surveys, PLACE assessments, CQC inspections.
  • Deliver a consistent level of service within the Trust standards and agreed performance targets.
  • High levels of patient and service user satisfaction.
  • Efficient and economic use of labour, without premium rate overtime

Key Result Areas

  • The Domestic Manager will maintain a clean and hygienic patient environment in line with the National Specifications for Cleanliness, Trust policies and procedures, KPI’s and obligations.
  • Lead and motivate a team of domestic cleaners and domestic supervisors and ensure they are working to clear objectives and to a clear strategy. 
  • Control the deployment of labour and the consumption of materials and consumables.
  • Deliver a high quality, timely, responsive, cost-effective and pro-active domestic service that meets the needs of our service users.
  • Be courteous, helpful and efficient, ensuring high standards of customer care and demonstrating commitment to a positive patient experience.
  • Seek to raise standards, improve service quality and develop innovative service solutions, by close performance measurement of all people within the team.

Portering Service Manager

Are you looking to take your career to the next level?

If so, Our client is now recruting for a Portering Manager to join their well known organisation. Our client is based in London. 

Our client is looking for a Portering Manager to join their organistation on a temporary basis and is looking for someone who is motivated, experienced and enthusiastic. 

Requirements

  • Management qualification/Relevant facilities related qualifications. 
  • Ability to lead, motivate, inspire and support diverse teams 
  • IT skills 
  • To be able to work autonomously with minimal input and direction from managers, making own decisions and problem solving in the department. 
  • Proven experience of managing a complex service with a diverse workforce in a customer/patient service environment 
  • Experience in managing a successful team, educating and developing staff.

Duties

  • Recommends changes to portering policy and service delivery, implementing changes as appropriate in consultation with the General Manager. 
  • Manage the recruitment & induction of new portering staff, in line with the Trust policy and procedure. 
  • Ensure that all portering staff follow the correct procedures for signing out / in of all keys. 
  • Ensure that all portering materials and equipment are kept clean, hygienic and maintained. 
  • Ensure all return to work interviews are completed as per Trust policy. 
  • Manage the implementation of portering policies to agreed standards.
  • Monitor and report on all staff absences and sickness. 
  • Motivate staff through good communications, regular team huddles, team meetings & individual contact, progressing and feeding back to the General Manager on any issues raised, follow up on these and ensuring any necessary actions are taken. 
  • Lead and motivate a large diverse workforce, leading by example 
  • Ensure all job skills competencies are reviewed on an annual basis 
  • Develop and maintain effective communication with patients, relatives and Trust staff. 
  • Build and maintain effective relationships with staff, clients and other departmental supervisors. 
  • Adopt a team approach and participate fully with colleagues in the delivery and development of efficient integrated services, irrespective of discipline.
  • Complete all PDR’s for immediate reports. 

Key Result Areas

  • Drive increased employee engagement by role modelling and embedding Trust behaviours and values. 
  • Achieve green status on training activity for all services within remit mandatory Health & Safety, infection control, food safety and core skills. 
  • Develop, manage and implement specific training development plans for each supervisor under management remit efficient and economic use of labour without premium rate overtime or spikes in annual leave. 
  • High levels of customer satisfaction recognised through the Trust process.

Operating Department Practitioner

Are you looking to take your career to the next level?

If so, Our client is now recruiting for ODP to join a brand new state of the art facility based in Hemel Hempstead 

Our client is seeking theatre practitioners for our new ASU which will have 2 operating theatres. This is an amazing opportunity to join a brand new team

Requirements 

  • To act as an anaesthetic and recovery practitioner and ensure safe, effective and evidence-based care is consistently delivered.
  • To work closely with the multidisciplinary team to achieve / maintain an outstanding, patient-focused service.
  • ODP / NMC Registration 
  • Uk Experience 

Duties

  • To participate in the theatre team briefing to discuss and agree the requirements for the surgical list.
  • To ensure robust patient safety checks (WHO) are consistently completed as per our clients policy.
  • To participate in the assessment, planning, implementation and evaluation of evidence based, individualised patient care.
  • To deliver planned care for a group of patients without direct supervision.
  • To ensure patients are effectively monitored and that appropriate action is taken to manage any arising complication.
  • To work in partnership with the anaesthetists and be able to discuss/challenge any existing practices which could impact on patient safety and/or standards of care.
  • To work collaboratively with the theatre team and clinical departments to ensure good communication and a co-ordinated approach to patient pathways.
  • To hold responsibility for the correct administration and custody of medicines according to our clients policy.
  • To respond calmly to emergency situations, maintaining patient safety and seeking immediate support, and supporting the patient, family and other staff as required.
  • To communicate effectively with patients/relatives/carers and all members of the multi- disciplinary team.
  • To ensure equipment is in good working order and immedicably remove / report if found to be defective.

Staff Benefits

  • Pension
  • Eye care vouchers 
  • Discount on high street retailers/Bourne Leisure Holidays/Snow Centre (Hemel Hempstead)/local gym/Hollywood Bowl discount, EAP Service (Health Assured) and staff health membership scheme (with free GP/dental appointments.)  
  • There is also free parking on site

Senior Medical Secretary

Are you looking for the next step in your career?

If so, our client is recruiting again. They are looking for a highly skilled Senior Medical Secretary to join their state of the art hospital. 

Our client is a Orthopaedic and Spinal Hospital London, we’re looking for a high calibre individual who can combine exceptional secretarial skills, with a professional manner and collaborative approach to provide senior secretarial support to one of our Heads of Department. 

Requirements 

  • Strong understanding and respect for confidentiality
  • Demonstrable experience of working in a team-orientated office environment
  • Excellent typing skills
  • Excellent communication and interpersonal skills (written & verbal)
  • The ability to communicate effectively across all client groups/stakeholders
  • Ability to work effectively in a very pressured / time-sensitive environment
  • Highly proficient in Microsoft Office (Outlook, PowerPoint, Excel & Word) and other IT systems
  • Self-motivated with the demonstrable ability to prioritize and schedule work independently
  • Highly organized and detail orientated
  • Flexible in terms of working times and responsibilities e.g. out of hours work may be required with due notice to support Consultant / Patient requirements
  • AMSPAR qualification or equivalent (desirable)
  • Maintain professional conduct at all times, remaining calm and in control
  • Extensive experience in managing a complex and busy practice.
  • Well-presented and professional individual.

Duties

  • Providing secretarial support for a Consultant within a thriving practice.
  • including occasional audio-typing, verifying letters, emails, post, photocopying, scanning
  • Telephone cover/message service
  • Organize and run clinical sessions and manage the Consultants diary
  • Chasing up patient test results
  • Book / amend patient consultations, treatments, procedures and liaise with other departments to ensure a smooth process of admissions including pre and post-operative care
  • Schedule patient appointments, diagnostics, and surgeries, and send appointment reminders and follow-ups via calls or emails
  • Register new patients and ensure that all patient records are kept up to date
  • Respond to all written and verbal queries from patients and relatives, escalating to the consultants if required
  • Communicate with patients, departments and other medical bodies
  • Support Consultants attendance at conferences, lectures, and personal appearances
  • Maintain and file accurate records
  • Perform database and file system management
  • Document and distribute dates of consultants’ leave and medical cover arrangements to relevant areas
  • Process patient billing, chasing non-payments and medical insurance claims
  • Undertake any other reasonable duties as called upon to carry out by the Patient Services Manager with consultants and other secretaries to ensure the smooth running of the Clinic
  • Regularly assessing working practices to identify possible improvements and improve efficiency
  • To provide cover for colleagues under the guidance of the Patient Services Manager
  • Work together with the Consultant and the Sales team to effectively promote and increase referrals   

Staff Benefits

  • Competitive salary range
  • Employer matched pension scheme.
  • The opportunity to develop your skills and expertise by working in a specialist environment alongside leading experts.
  • A chance to be at the forefront of best practice with our award-winning approach to quality outcome measurement.
  • Be part of new exciting projects to inspire and challenge you.

Clinical Service Manager - Theatre

Are you looking to take your career to the next level

If so, our client is recruiting again. They are looking for a highly skilled Clinical Service Manager - Theatre to join their state of the art hospital. 

Our clien is looking for a Senior Registered Practitioner/ ODP with previous experience in a relevant Theatre or Deputy Theatre Manager role. You will have experience managing and developing both clinical and non-clinical theatre team members and be able to motivate your staff to achieve CQC standards. You will also be able to demonstrate continual clinical and professional development throughout your theatre career.

Requirements 

  • Significant experience working in an acute hospital setting as a Senior Registered Practitioner or equivalent.
  • Previous experience within a Theatre or Deputy Theatre Managerial role.
  • Experience of customer care, including interacting with customers in challenging situations. 
  • Energetic, proactive and driven to succeed.
  • Acts on own initiative and problem solves utilising resources available.
  • Strong organisational and planning skills, including risk management.
  • Strong interpersonal skills:
  • Good team worker.
  • Both punctual and reliable.

Duties

  • Lead the team to deliver care that helps improve the health of the individual and wider community.
  • Lead the team in demonstrating compassion through effective relationships based on empathy, respect and dignity.
  • Develop own competence to deliver effective care and treatments through improving clinical/technical knowledge / skill, and expertise.
  • Communicate appropriately with others involved in the care of the patient.
  • Act as an advocate for safeguarding patients; demonstrate courage to speak up when there are concerns about care.
  • Dmonstrate commitment to improving care and the patient experience.
  • Maintenance of professional, cost-effective theatre service including financial management and business planning.

Staff Benefits

  • Our client offers a very competitive starting salary. 
  • Employee benefits also include 25 days holiday + bank holiday
  • Pension scheme
  • Private health insurance
  • Discounted gym membership and many more exclusive discounts and incentives via our Perks at Work scheme
  • we also have free parking at most of our hospitals.

Lymphoedema Practitioner

Are you looking for the next step in your career?

If so, our client has now opened up its doors again and is back looking for a Lymphoedema Practitioner to join thier hospital. 

Our client is looking for a Lymphoedema Practitioner to join our Hospice. The Hospice consists of an 18 bedded inpatient unit, a Day Care Unit and Community Specialist Palliative Care Team maintaining highest standards of palliative care with in multidisciplinary environment.  Services are provided for people with cancer, respiratory disease, renal failure, neurological conditions, HIV and other life limiting illnesses.

Requirements 

  • Registered Nurse or Physiotherapist or Occupational Therapist
  • Significant experience working in Lymphoedema diagnosis and management
  • Internationally approved certificate as a Lymphoedema Therapist (Foeldi, Vodder, Casley-Smith, Leduc or equivalent) or working towards
  • Educated to first degree level or equivalent
  • Evidence of specialist knowledge and education

Duties

  • To ensure that a co-ordinated, high quality service for patients with lymphoedema is provided and that this is patient focused and will lead to an improved quality of life for the patient.

  • To facilitate the provision of a co-ordinated, high quality service for patients with lymphoedema that is patient focused and will lead to an improved quality of life for the patient.
  • To provide skilled care and expertise in lymphoedema management for all patients referred to the lymphoedema service and to demonstrate competent clinical judgement in deciding patient focused long-range goals or plans.
  • To contribute to an efficient and effective service for patients with lymphoedema by employing evidence base practice aiming at meeting the patient’s needs whilst achieving efficient use of resources.
  • When required, to work closely with the Lead Lymphoedema Practitioner in developing the skills required for the provision of skilled care to those patients with complex swelling.
  • To educate patients, relatives and health care professionals concerning the management of lymphoedema.
  • To demonstrate a positive and realistic approach to the patients suffering from all types of lymphoedema to ensure that realistic treatment goals are agreed and that the physiological, psychosocial, spiritual and cultural needs of the patient and family are met.

Staff Benefits

  • Competitive pay For employees joining us from the NHS, we can provide continuation of your NHS pension
  • Contributory pension schemes to suit all pockets.
  • Private healthcare cover of up to £20,000 per year
  • 27 days annual leave + Bank Holidays
  • Ongoing training and development programmes and a genuine commitment to continuous professional development
  • Discounts at local, national and online shops
  • Interest-free season ticket loans
  • Cycle to work loan scheme
  • Employee “Service Excellence” recognition rewards

Healthcare Assistant - Outpatients

Do you want to provide the best possible care within an advanced outpatients team?

If so, this could be the perfect opportunity for you.

Our client in Central London is looking for Healthcar Assistants to join their advanced Outpatients department. This is a great opportunity for you to work in a growing team with a shared caseload.

Our client’s clinic is the UK’s largest private orthopaedic healthcare provider and they’re building their business on a passion for excellence, an innovative approach in all that they do and working together to put patients first. 

You will become part of a talented, dedicated team of people committed to providing the absolute best in orthopaedic and sports injury care. Their aim is to create an outstanding place to work; one that is friendly and supportive, as well as rewarding on a personal and professional level. The new dedicated orthopaedic outpatient clinic opened in May 2016 in the City and the flagship clinic is in Marylebone.

Our client aims to plan the specialist service for both inpatients and outpatients. Promoting and maintaining high professional standard of nursing; meeting the needs of patients in all aspects. To take the lead across specialist services in agreement with Executive Directors and Directors of Clinical services on initiatives to develop and modernise effective patient centred pathways from diagnosis to discharge. 


Requirements

  • GCSE Maths and English (or equivalent)
  • Undertaken a relevant phlebotomy course and current clinical practice in this area
  • NVQ 3 in Healthcare (or equivalent)
  • IT literate
  • Previous experience in a similar role, within either an NHS or private hospital setting 

Duties

  • Chaperoning during patients consultations
  • Assisting consultants with injections and minor procedures
  • Wound assessment and changing of dressings
  • Removal of casts
  • Venepuncture
  • MRSA screening
  • Pre op screening
  • Application of splints/supports/braces
  • Assisting the registered nurse with more complicated procedures.

Benefits

  • Private Medical Insurance.
  • Company Pension Scheme.
  • Perkbox.
  • Employee Assistance Programme.
  • Occupational health services.
  • Season Ticket Loans.
  • Cycle to work scheme.
  • Childcare Vouchers.
     

Locum Healthcare Assistant

Are you looking to earn some extra cash whilst helping the local community?

If so, this could be the perfect opportunity for you.

A new position has just been released for an experienced Healthcare Assistant to join one of the leading Hospitals in the UK. This is an exciting opportunity to be part of their advanced team.

Would you like to become part of a team that focuses on the needs of customers, primarily our patients and consultants? Identifies and prioritises the customer’s needs. Understands situations from the customer's perspective, and provides solutions, which fit the customer's needs. Focuses on customer service and care and takes a proactive approach to their needs and ownership of their issues.

It is a very exciting time to join our clients Hospital. Due to progression opportunities for their current workforce they are looking for Healthcare Assistants to join their team. The Healthcare Assistant role is to work with the patients assist with all aspects of their personal care whilst supporting independence.

Requirements:

  • Evidence of secondary education.
  • Numeracy and literacy level 1 or equivalent.
  • NVQ2 in Healthcare
  • Basic Life Support
  • Previous experience in a care environment or able to demonstrate a caring nature/ life  experience.
  • Understands the need for strict confidentiality

Duties:

  • Assist patients to wash and dress / or wash patient in bed or bathroom as required by their care plan.
  • Perform basic pressure area care as required by the patients care plan or delegated by registered Nurse 
  • Eating and Drinking – to assist in the preparation and serving of meals or basic food supplements. Feeding patients/ assisting them to drink and accurately recording on charts, reporting their intake to the Registered Nurse
  • Help Patients to use toilet facilities by escorting patients to the toilet; assisting patients to use bedpans/commodes/bottles; empty and change catheter bags or incontinence pads according to the needs of the patients care plan and Trust policy. 
  • Record and report any problems noticed in urinary and bowel continence to the Registered Nurse.
  • Assist the Registered Nurse to help patients undertake basic activities to mobilise and to regain/retain independence as outlined in the individual patient care plan 

Benefits:

  • Amazing salary package
  • 24 hour support
  • Advance shift bookings
  • Fast compliance process
  • Referral bonus scheme
     

Care Assistant

Are you looking to earn some extra cash?

If so, our client is now looking for a Care Assitant to cover some shifts at their state of the art Care Home. They are looking for a skilled, motivated and experienced RGN to cover shifts at their home. 

This is an amazing opportunity for a Care Assitant to earn some extra cash every momth as we have consistant shifts at our client where you can work the hours you would like, days/ nights/ late shifts! 

Requirements 

  • QCF OR EQUIVALENT level 2 or 3 in Health and Social Care
  • Previous care experience or experience of working with people.
  • Ability to work as part of a team.
  • Open listening skills.

Duties

  • Undertake the role of key-worker with a group of residents under the supervision of a senior member of staff and to assist in the admission of residents.
  • Participate in developing and reviewing individual care plans for residents, this may include residents with dementia, in accordance with the Quality Standards manual.
  • Respect residents’ rights to privacy, dignity and choice.
  • Provide personal and social care in accordance with individual care plans with the aim of enhancing the residents’ social, physical, emotional and spiritual well being.
  • Engage in social care activities with residents throughout the day (and night if appropriate), according to the care plan and as recommended by senior staff and/or Social Care Facilitator
  • Relate positively and spontaneously with residents to enhance their experience and well-being, either whilst providing private individual care or in communal settings, all the while preserving their dignity and respect.

Staff Benefits 

  • Competitive rates 
  • State of the art work faciltiy 
  • Negtioable hours 
  • Consistant shifts 

Infection Prevention and Control Lead

Are you looking to take your career to the next level?

If so, our client is now recrutinng for a Infection Prevention and Control Lead to join their state facility on a Part Time basis, they are looking for an expeirenced, skilled and motivated person to join. 

Our client is a 64-bed private hospital with 4 operating theatres. It provides a range of inpatient, outpatient and day-case specialties, including orthopaedic, spinal, general medicine, urology, ear nose and throat, and neurology, for routine and complex cases.  Diagnostic and specialist equipment on site includes MRI scanner, ultrasound, CT scanner, digital mammography and x-ray. 

Requirements 

  • Previous experience working in IPC role,
  • Previous experience working within the acute healthcare sector. 
  • Ability to manage difficult and complex situations.
  • Ability to provide or/and support staff in feedback of microbiological results
  • UK Experience

Duties  

  • Lead the team to deliver care that helps improve the health of the individual and wider community.
  • Lead the team in demonstrating compassion through effective relationships based on empathy, respect and dignity.
  • Develop own competence to deliver effective care and treatments through improving clinical/technical knowledge / skill, and expertise.
  • Communicate appropriately with others involved in the care of the patient.
  • Act as an advocate for safeguarding patients; demonstrate courage to speak up when there are concerns about care.
  • Demonstrate commitment to improving care and the patient experience.
  • To be a core member of the Hospital IPC committee (HIPCC). 

Benefits

  • Private Healthcare Scheme
  • Staff Pension Scheme
  • 25 days holiday per annum
     

HCA Lead

Do you want to work within a pioneered hospital providing 5-star healthcare?

If so, this could be the perfect opportunity for you.

A new position has just been released for an experienced Healthcare Assistant to join one of the leading private hospitals in the UK. This is an exciting opportunity to be part of their advanced team.

Would you like to work a team that Focuses on the needs of customers? Identifies and prioritises the customer’s ideas Understands situations from the customer's perspective, and provides solutions, which fit the customer's idea Focuses on customer service and care and takes a proactive approach to their needs and ownership of their issues

Since opening in 2004, our client has been continuously developing and adapting through the years. They pride themselves on their pioneered hospitals and the fact that they offer 5-star healthcare. This is an exciting opportunity for a Team Lead HCA to work within the current MSK operational team in Greenwich

Requirements:

  • Line management experience.
  • Experience in undertaking audit activity under the supervision of the Clinical Lead.
  • Experience undertaking chaperone duties.
  • Friendly attitude
  • Passion for providing the best care possible

Duties:

  • Line management of our team of HCA/Community Clinics Support Facilitators.
  • Supporting the Integrated Care Clinicians to guide service users through their clinical pathway and ensure an outstanding experience of the service.
  • Undertaking audit activity under the supervision of the Clinical Lead.
  • Undertaking chaperone duties.
  • Providing patient observations for clinicians such as weight and height.
  • Overseeing/Undertaking daily stock checks of the medicines used within the clinics under the supervision of the Clinical Leads
  • Will oversee/undertake preparation and restocking of rooms used for clinical activity which may include light cleaning duties

Benefits:

  • 27 days’ annual leave pro rata with additional days for long-term service
  • Cycle to work scheme: save money on a new bike and benefit from interest-free instalments
  • Private pension scheme helping you to live well in retirement
  • Health and wellbeing programme which includes free fruit, massages and fitness sessions
  • Employee assistance programme: get confidential support 24/7
  • Private medical insurance to help you get any treatment you need quickly
  • Non-contributory life assurance and income protection insurance
  • Perkbox for employee discounts at a range of retailers, restaurants, and other services
  • Free Parking
  • Season ticket loan: get the benefit of an annual ticket and pay the cost over 12 months
     

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